Now Hiring - Customer Service Agent - Personal Lines in Norwood, MA

We are currently searching for a Customer Service Agent in one of our Massachusetts locations. The ideal candidate will have experience with Personal lines of Insurance

The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverage’s & types of policies. Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders. Resolve general customer inquiries.

We offer a “home-town” insurance setting with all the benefits of a corporation including: competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more.

An Associate’s degree or equivalent experience within the Personal Lines industry, preferably in an insurance agency environment.

A Massachusetts Property & Casualty insurance license is preferred to perform this position. Sales and Service skills are a must.

The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.